TroubleShooting Playback

       

 

1.  Windows Media Series 9,10, and 11, or RealPlayer for Windows is  required.

  
     
 

2.  Windows Updates should be current: Microsoft Website

  
     
 

3.  High Speed Internet Access recommended.

  
     
 

4.  Content is delivered to one Computer.  To use on another computer, contact customer service.

  
     
 

5.  Set up the Windows Media Player to Acquire Licenses Automatically

  
 

   -  Open Windows Media, Select Tools, Options, and the Privacy Tab to set.

Note:  Credit Card Approval requires a 1 Minute Wait between transactions with the same license amount.
 

Download managers can improve the delivery of content if your ISP has trouble consistently delivering large files over the Internet.

Install this FREE DOWNLOAD MANAGER .      How to use a Download Manager.